Forgot Your Password?If you forgot your password, you can request a new ONE TIME use only password via e-mail. Please go to your account login page,follow the instructions, enter your e-mail address in the field below the "Forgot Password" instructions, and click the 'Request A New Password' button. You will have to immediately change this password again after you login with it next time. Passwords are not recoverable in the system, so if you lost your password, the only option is to request a new one time use temporary password.
Order HistoryIf you are not already logged in, log in to your account and then click on My Account. At the bottom of your account page you'll find your order history. From there you can print receipts & check on the shipping status of your order.
Order TrackingShipping/ tracking information is automatically e-mailed once your package has shipped from our warehouse location.
*Please note that tracking numbers are provided for all UPS shipments and U.S. Postal Express Mail Service packages only.
If for any reason you did not receive shipping/ tracking information for your order, please feel free to contact our customer service team at: email@example.com or, give us a call at 1-800-755-8697.