syren latex
syren latex

Payment & Billing Questions

Online Payment Methods

Credit Cards
We currently accept Visa, MasterCard, American Express®, Discover Card, and JCB

Your billing information must be exactly as it appears on your credit card statement. If any numbers are different, the order cannot be processed. Be sure to correctly spell city names and avoid using abbreviations unless that is how your information appears on your statement.

Contact your financial institution if you need the exact billing address associated with your credit card.

For your security, Syren requires you to enter your 3- or 4-digit card identification number (CID/CVN/CVV/CVC) for Visa, MasterCard, American Express, and Discover transactions. See more details on credit card verification codes.

Checks & Money Orders
Syren does accept personal checks or money orders as a form of payment for online orders. All orders paid by check are subject to a 10 day hold. First-time and Express COD orders must be paid for with a money order or cashier's check. All payments must be in US funds.

Fraud Protection Program
All payment forms are subject to verification and review by Syren.com. Syren reserves the right to refuse to process any transaction, sale, or shipment of orders due to suspected fraud or unauthorized or illegal activity.

If I pay for my order using a credit card, how will it show up on my credit card statement?

The Syren.com charge will be listed on your credit card bill as:
JT's Stockroom - 213 484-3882

if you have any questions about billing or charges to your account, please contact Syren Customer Service immediately.

Sales Tax

California residents will have sales tax added ranging from 7.75% to 8.75%, depending on the locality.

Return Policy

Syren has always been committed to offering the very best quality of service and of products. Click here to view our full return policy.

Is my privacy protected in doing business with you?

We respect your privacy and discretely protect it. For instance, all orders from JT's Stockroom are shipped in plain packaging using a return address of "Shipping Manager" The line item on your credit card statement will read "JT's Stockroom - 213 484-3882".

Furthermore, we do not give, rent, or sell customer information to other companies, or share any of your private information with anyone outside our company. If you detect a failure in our system or have a suggestion for improving it, please contact us immediately.

For our full privacy policy, click here



  • © 2012 The Stockroom, Inc. DBA Syren. All Rights Reserved.